Aboriginal Liaison Service

The Aboriginal Hospital Liaison Service is here to support you during your care at Sir Charles Gairdner and Osborne Park hospitals. We aim to ensure your experience is coordinated, culturally respectful, and responsive to your needs.

Our Aboriginal Hospital Liaison Officers (AHLOs) provide support to you, your family, and your clinical team throughout your hospital stay, helping to facilitate communication and ensuring your care is culturally safe and appropriate.

We offer a range of services, including:

Support and advocacy

• help and guide you during your time at the hospital
• provide cultural support
• advocate to ensure your right to self-determination

Liaison and communication

• facilitate communication between you, your family and clinical staff
• help provide culturally appropriate care and understanding
• provide support during critical times, such as surgery, end of life care and/or major diagnoses

Care coordination

• refer for follow-up after leaving hospital, including to Aboriginal medical services
• recommend other community supports to help coordinate your care at home

System accountability

• Seek feedback from you and your family about your health experience.

Aboriginal patients (or their families) can ask hospital staff to refer them to the Aboriginal Health Liaison Program and/or request a visit from the service . You are also welcome to pop into the SCGH office located near the front entrance of E Block.