Intensive Care Unit

The Intensive Care Unit (ICU) is a 30-bed critical care unit consisting of three pods (North, South and East). The ICU supports both emergency and elective admissions. It provides specialist care to patients post cardiac surgery, neurological surgery and liver transplants, as well as other patients requiring life support and advanced therapies. The multidisciplinary team aims to provide expert and patient-centred care to all patients and their families, carers and loved ones.

The ICU is accredited with the College of Intensive Care Medicine and has a strong focus on education, research and innovation. It is a member of the Australian and New Zealand Intensive Care Society (ANZICS) Clinical Trials Group.

The WA Government has recently announced a budget of $16.7 million (external site) to build a 10-bed pod to upgrade the ICU, which will make it a 40-bed critical care unit.

The ICU offers the following courses:

 

Referrals

External patients are referred by their primary medical team by contacting the ICU senior registrar via switchboard on (08) 6457 3333.

 

Visitors

Location

The ICU is located on the 4th floor in G Block of the Sir Charles Gairdner Hospital at the QEII Medical Centre. It can be accessed through the Green or Gold lift. Please ask directions at Admission and Information at the hospital’s main entrance. Site maps are available at the main entrance information area and in the ICU waiting room.

Visiting hours

The ICU has flexible visitation. However, visiting hours are preferred during 11am to 1pm and 3pm to 8pm. We encourage a rest period for patients between 1pm-3pm daily. Please check hospital website for the latest visiting hours due to restrictions of Covid-19 pandemic.

Visiting intensive care unit

Visiting the Intensive Care Unit - Useful information for visitors (PDF)

Children visiting the intensive care unit

Children Visiting the Intensive Care Unit - Useful information for parents and relatives (PDF)

 

Feedback

Your starting point is to contact the Consumer Liaison Service on (08) 6457 2867 or emailing CLS@health.wa.gov.au. Further information about providing feedback, compliments and complaints.

 

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Raising concerns – making a CARE Call / Aishwarya's CARE Call

Aishwarya's CARE Call - 1800 792 621

 

Call and Respond Early (CARE) gives you a pathway to call for assistance when you are concerned about your health or that of someone you care for.

Patient safety and wellbeing is an essential part of what we do. At SCGH we provide a clear pathway for when a patient or family member are really concerned about the health of someone they care for.

Take these steps

  1. Use the call bell or go to the nurses’ station and talk to your nurse or doctor regarding your concerns.
  2. If you’re still concerned, ask to speak to the nurse in charge of the shift.
  3. If you think it’s urgent or remain concerned and feel that you have not had an appropriate response, call 1800 792 621. You will need to provide the following information:
    • Name of patient
    • Reason for the call
    • Ward and room

 

When shouldn't I make a CARE Call?

If you have a complaint or feedback about something other than the urgent clinical concerns about a patient, please speak to your nurse or visit our Compliments and complaints.

 

CARE Call in other languages

Aboriginal - CARE Call (PDF)

Acholi - CARE Call (PDF)

Arabic - CARE Call (PDF)

Burmese - CARE Call (PDF)

Dari - CARE Call (PDF)

Dinka - CARE Call (PDF)

Farsi - CARE Call (PDF)

French - CARE Call (PDF)

Hazaragi - CARE Call (PDF)

Indonesian - CARE Call (PDF)

Italian - CARE Call (PDF)

Karen - CARE Call (PDF)

Khmer - CARE Call (PDF)

Kirundi - CARE Call (PDF)

Simplified Chinese - CARE Call (PDF)

Somali - CARE Call (PDF)

Spanish - CARE Call (PDF)

Swahili - CARE Call (PDF)

Tamil - CARE Call (PDF)

Thai - CARE Call (PDF)

Traditional Chinese - CARE Call (PDF)

Vietnamese - CARE Call (PDF)

Last Updated: 02/11/2022