Video Consultations

Video consultation using Video Call is now available at Sir Charles Gairdner Hospital (SCGH).

To improve the care we can provide to our patients and their families, SCGH is committed to providing the most appropriate care as close as possible to the patient’s home. As part of this commitment, SCGH can now offer Video Consultations at home.

If you have a booked Video Consultation via Video Call please click the link in the relevant box below to enter the call or test your set up.

In Australia, overseas visitors, overseas students and patients who are not eligible for Medicare under their current VISA arrangements are required to pay for the cost of their health care. Please contact the Overseas Liaison Officer on (08) 6457 1809 or email NMHS.OPLO@health.wa.gov.au to obtain information regarding fees for your appointment.

Download the patient factsheet (PDF) for additional information to help prepare for your appointment.

Test call

Always do a test call at least one week before your booked appointment and again on the day of your appointment.

Test Call

Start your video consultation

At the time of your appointment select your clinic to connect (refer to appointment letter). If your clinic is not listed, please contact the clinic via the number on your letter.

SCGH Allied Health

Aboriginal Health Liaison Office Dermatology Dietetics and Nutrition Occupational Therapy Occupational Therapy Hand and Upper Limb Occupational Therapy Seating Pressure Team Physiotherapy Physiotherapy Neurosurgery Spinal Clinic Podiatry Social Work Speech Pathology

SCGH Cancer Centre

Haematology Medical Oncology Occupational Therapy Cancer Centre Outpatients Occupational Therapy Lymphoedema Radiation Oncology WA Psycho-oncology Service Youth Cancer Service

SCGH Mental Health

Adult Mental Health Service Clinical Psychology Mental Health - Consultation Liaison Service Mental Health - Neurophysiology Service Mental Health - Psychology Liaison Service (ED MHOA only) Mental Health - Pharmacy Mental Health - Occupational Therapy Mental Health - Social Work

SCGH Outpatient Specialty Clinics

Anaesthesia and Pre-Admission Breast Centre Cardiac Rehabilitation Cardiology Cardiothoracic Surgery Day Therapy Unit Diabetes and Endocrinology Ear Nose and Throat Endocrine Surgery Gastroenterology General Medicine General Nursing General Surgery Geriatric Acute and Rehabilitation Medicine Heart Failure Hepatology Home Link Immunology Infectious Medicine Neurology and Epilepsy Neurosurgery NIISWA - Neurological Intervention and Imaging Service of WA Nuclear Medicine Ophthalmology Orthopaedics Palliative Care Service Perron Institute Pharmacy Plastic Dressings Clinic Renal Medicine Respiratory Rheumatology Sleep Medicine Stomal Therapy Urology Vascular Surgery WA Liver Kidney Transplant Service Wound Management

Further information can also be found within the Video Call setup guide (external site) available online.

If you have further questions please contact the clinic on the number provided on your appointment letter.

If you have technical difficulties, please contact (08) 6457 7991.

Last Updated: 20/07/2023