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Shining a spotlight on the Consumer Advisory Council 13 May 2024 As part of Patient Experience Week, we’re highlighting the important role that our Sir Charles Gairdner Hospital (SCGH) Consumer Advisory Council (CAC) play in shaping the patient experience. CAC act as a link between consumers and hospital staff. They apply a consumer’s lens and voice to decision-making to help support the development of policies and strategies. CAC Deputy Chair Elizabeth Mills said the CAC helps to support the patient experience. "Whether good or bad, the patient experience is very important as it helps the hospital to enhance the services it provides,” Elizabeth said. Elizabeth’s road to the CAC began through personal experience at SCGH and she felt passionate about having her voice heard. After being an inpatient at SCGH with a broken foot and having difficulties getting to a bathroom, Elizabeth decided joining the CAC was a pathway for her to...
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Congratulations to our nursing award winners 13 May 2024 We are proud to announce Fiona Irwin and Leo Wu as our 2024 Rotary Nurse of the Year award winners for Sir Charles Gairdner (SCGH) and Osborne Park Hospitals (OPH). Congratulations also to OPH clinical nursing facilitator Miriam Sprange on winning the Lorraine Johnson Preceptor Award this week. The annual events were held this week as part of our International Nurses Day celebrations. The Rotary Nurse of the Year awards recognise nurses who have demonstrated innovation and excellence in health care by advancing the profession, building partnerships and making a difference in their area of practice. Nominations were accepted from both the public and staff across three categories: graduate nursing, clinical practice and excellence in leadership with the overall winner selected from the category winners. Fiona was nominated for her willingness to help other staff and dedication to providing...
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Patient Experience Week Feedback 02 May 2024 For Patient Experience Week from 29 April to 3 May, Sir Charles Gairdner Osborne Park Health Care Group are highlighting feedback from patients and their loved ones to show how it is the little things that can make all the difference. Patient Experience Week is an opportunity to celebrate the people who have positive impact on the patient experience. A family member of a patient recently shared a heartfelt message to all the Sir Charles Gairdner Hospital staff who recently provided care for their father. Thank you for the fantastic care for my dad My dad liked things done his way, he liked to make people laugh, he loved being a father and adored his grandkids. We all knew dad was very unwell, we’d watched him struggle with his health for months. One day his health rapidly deteriorated and he was taken to Sir Charles Gairdner Hospital’s Emergency Department by ambulance. I...
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Brotherly love – Live kidney donation 14 March 2024 A Goldfields truck driver has provided the ultimate act of love by donating a kidney to his brother. It was a routine blood test that unveiled Kim Gooding's kidneys were not working well, and he had chronic kidney disease. The father of two boy's health deteriorated quickly after the diagnosis, and he underwent regular dialysis at Sir Charles Gairdner Hospital's Renal Unit. However, with little improvement it became obvious he would need a kidney transplant. For around 1,800 Australians currently on the organ transplant waitlist, it can be a matter of life and death. There are an additional 14,000 people on dialysis, some of whom may benefit from a kidney transplant. Kim's older brother Andrew said, we never had a conversation about it, I just went and got tested and I was a match. It was the ultimate gift, a second shot at life, a live kidney transplant just before Christmas 2023. The b...
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New technology assisting patients in Emergency Department 11 March 2024 A new process to enable improved assessment, monitoring and care for patients in the Emergency Department (ED) is being trialled at Sir Charles Gairdner Hospital (SCGH) to expand hospital capacity and enhance the patient experience. An Emergency Care Navigation Centre (ECNC) is one of the new initiatives developed by the hospital to enhance access and expediate the assessment, treatment, and referral of patients in the ED waiting room. Sir Charles Gairdner Osborne Park Health Care Group Executive Director Dr Jodi Graham said clinicians in the ECNC can see which patients have been triaged, what tests have been ordered, any medications given, and other steps in the patient visit. "The ECNC is staffed by a senior emergency doctor and nurse working in collaboration with a Geriatric Acute and Rehabilitation Medicine Coordinator and St John WA paramedic," she said. "They can rapidly view avail...
Last Updated:
12/04/2021